What is Primary AI?

Primary AI is a physician founded, all in one clinical assistant for licensed clinicians. It combines cited clinical decision support with Scribe and workflow tools. The product is designed around the practical needs of Canadian and US clinicians.[1]

That description matters because "medical AI" can refer to many products. Primary AI is not a consumer diagnosis service, an autonomous prescriber, or a replacement for professional judgment. It is a clinician tool for evidence work and clinical workflow.

The cited answer engine

The answer engine helps a clinician move from a focused question to a structured response with sources. It is designed to use current guidelines, medical literature, regulatory information, and other clinical evidence.

PubMed is one important bibliographic source for biomedical literature.[4] A useful clinical answer often requires more than a paper search. It may also require a current guideline, a regulator label, a Canadian source, a public coverage rule, or a local context. Primary AI is built to retrieve across these source types and present a concise answer.

Citations are not decoration. The clinician should be able to open the source and check whether it supports the claim. Evidence certainty also needs interpretation. GRADE, for example, evaluates factors that can increase or reduce confidence in an estimate.[5] Primary AI helps shorten the retrieval and synthesis work, but the clinician still judges the evidence and its fit.

The Scribe and workflow tools

Primary AI also supports clinical documentation. Its Scribe features can turn an encounter transcript into a draft clinical note. Depending on role and workflow, the product can also help prepare connected documents such as referrals, sick notes, care plans, and requisitions.

These features are more than a transcript summary. The aim is to reduce repeated clerical steps around the encounter. The clinician reviews, edits, and signs the final output. Availability can differ by profession, jurisdiction, and release stage.

The product has profession specific landing pages because physicians, nurse practitioners, and pharmacists do not have identical workflows. A physician may need notes, referrals, sick notes, and laboratory or imaging requisitions. A nurse practitioner may use a similar set with different local scope. A pharmacist may focus on care plans and medication work.

Built for Canadian and US practice

Clinical guidance is not fully portable across borders. Drug approvals, public funding, screening programs, vaccination schedules, and referral pathways can differ. Primary AI is designed to identify Canadian and US context instead of assuming one universal system.

Geographic support does not remove local responsibility. A provincial policy, institutional pathway, or formulary may be more specific than a national guideline. Clinicians should confirm local requirements before acting.

How verification works in practice

A good Primary AI workflow starts with a specific question and ends with source review.

• State the patient group and the decision.
• Remove identifiers that are not required.
• Read the summary for the main recommendation and uncertainty.
• Open the source for every claim that could change care.
• Confirm the population, country, date, and outcome.
• Adapt the answer to local policy and patient preference.
• Write the final clinical reasoning in your own words.

This workflow follows a wider principle for AI in health: people need transparency, oversight, and accountability.[6] The system can reduce search time. It cannot transfer professional responsibility away from the clinician.

Privacy and security boundaries

Primary AI publishes security information and a privacy policy.[2][3] Users should read the current versions before entering information because product capabilities and approved workflows can change.

The safest default for clinical questions is data minimization. Use the least information needed. Do not include names, record numbers, contact details, or other identifiers unless the specific workflow and your organization permit them.

For Scribe workflows, follow the product consent and privacy instructions, local law, and workplace policy. Review retention, access, and deletion controls. A medical purpose does not remove privacy duties.

What Primary AI does not claim

Primary AI does not claim that an AI answer is correct because it is fluent. It does not turn a citation into an automatic recommendation. It does not know every local constraint, and it does not examine the patient.

The product should be treated as clinical support. If evidence is weak, the answer should preserve uncertainty. If the source does not match the patient or setting, the clinician should not force the recommendation into the case.

How to try it

Start with a question you know well. This makes it easier to identify missing exceptions or unsupported wording. Open the cited sources. Then try a question where Canadian and US guidance differs. Finally, test a workflow task such as a note or connected document.

Measure the full result. Did the product save time after review? Were the sources useful? Did the output fit the jurisdiction? Was the correction burden acceptable?

Bottom line

Primary AI is an all in one clinical assistant for licensed clinicians. It combines cited decision support with Scribe and workflow tools. Its focus is practical, verifiable help for Canadian and US clinical work.[1]

The product is most useful when the clinician brings a focused question, protects patient information, verifies material claims, and keeps control of the decision.